Privacy information
Information pursuant to Art. 13 and Art. 14 GDPR on the processing of your personal data by neuland AI AG. Here you will find all key information on our data protection practices, your rights and our contact details.
Table of contents
Introduction
Thank you for your interest in our website. Data protection and the protection of your personal data are very important to us. Below you will find information on how we handle the data collected through your use of our website, and on data protection in general. Your data is processed in accordance with the statutory data protection rules.
Your data is always processed in accordance with the applicable data protection provisions, in particular the GDPR, the German Federal Data Protection Act (BDSG) and, where relevant, other applicable statutory provisions.
Contact details of the controller
neuland AI AG
Konrad-Adenauer-Ufer 83
50668 Cologne, Germany
Executive Board
Karl-Heinz Land
Yunus Philip Uyargil
Contact
Phone: +49 221 999697-30
Email: hello@neuland.ai
Data protection officer
Maxim Ciebiera
DATATINO
Werinherstraße 3, 81541 Munich, Germany
Use of our website
Purpose of the processing
Your personal data is processed in order to provide the website, ensure its security and stability, analyse technical problems and improve the user experience.
Legal basis
The processing is based on Art. 6(1)(f) GDPR — our legitimate interest lies in the secure, stable and efficient operation of the website.
Retention period
Your data is stored for the duration of your visit to the website and beyond that for as long as is necessary to achieve the purposes. In some cases data is retained for evidentiary purposes for up to 4 years.
Recipients of the data
Web hosting providers, IT service providers.
Requesting a quote
Purpose of the processing
The data collected is used to process your quote request and to provide you with a corresponding offer. This includes storing your contact details and the information you provide about your enquiry. We also use the data to clarify queries and to offer you an individual service.
Legal basis
The processing is based on Art. 6(1)(b) GDPR — the processing is necessary for pre-contractual measures. Without this data we cannot prepare a quote.
Retention period
The data is stored for the duration of processing your enquiry and thereafter, where necessary, archived for up to 10 years within the scope of tax and commercial retention obligations.
Recipients of the data
Form software providers, CRM service providers, email service providers, communication software providers.
Getting in touch
Purpose of the processing
Your personal data is processed in order to answer your enquiries by email or via the contact form. This concerns in particular handling your requests, communicating with you and providing relevant information or support.
Legal basis
The processing is based on Art. 6(1)(b) alt. 2 GDPR — the processing is necessary to answer your enquiries and to carry out pre-contractual measures.
Retention period
The data is stored for the duration of the communication and thereafter, where necessary, archived for up to 10 years within the scope of tax and commercial retention obligations.
Recipients of the data
Form software providers, CRM service providers, email service providers, communication software providers, providers of online appointment booking.
Submitting job applications
Purpose of the processing
Your data is used to carry out the application procedure. This includes assessing your suitability, managing and evaluating your documents and communicating with you during the procedure. If your application is successful, your data is used to prepare an employment relationship.
Legal basis
The processing is based on Art. 6(1)(b) alt. 2 GDPR in conjunction with Section 26(1) sentence 1 BDSG — the processing is necessary to carry out the application procedure.
Retention period
Your data is stored until the application procedure is completed and, if your application is rejected, for a maximum of 6 months, unless you have given further consent.
Recipients of the data
HR management service providers, email service providers, communication software providers.
Tracking user behaviour on the website
Purpose of the processing
We use tracking technologies to analyse user behaviour on our website. This serves to optimise the website, improve the user experience and adapt content to visitors' needs. Pseudonymised usage profiles are created for this purpose.
Legal basis
The processing is based on Art. 6(1)(a) GDPR — your consent is required. You may withdraw it at any time.
Retention period
The data is stored until consent is withdrawn or until the purpose of the processing has been achieved.
Recipients of the data
Tracking and web analytics service providers.
Playing videos
Purpose of the processing
When videos embedded on our website are played, we process personal data in order to enable playback and the smooth use of the video content. This includes transmitting your IP address to the video provider so that the video can be delivered technically. We also use information about your interaction with the video to analyse and improve the use of our content and for statistical purposes to optimise our offering.
Legal basis
The processing is based on Art. 6(1)(a) GDPR — your consent is required and may be withdrawn at any time.
Retention period
The data is stored for as long as is necessary to provide the video or until you withdraw your consent.
Recipients of the data
Video hosting providers.
Operating social media presences - LinkedIn
Purpose of the processing
Your data is processed in the context of our LinkedIn presence in order to communicate with users and prospective customers, share information about our company and respond to questions. We also use statistical analyses to measure our reach and interactions on the platform.
Legal basis
The processing is based on Art. 6(1)(f) GDPR — our legitimate interest lies in public relations and communication with users.
Retention period
The data is stored in accordance with LinkedIn's provisions.
Recipients of the data
LinkedIn Ireland Unlimited Company.
Operating social media presences - Instagram
Purpose of the processing
Your data is processed in the context of our Instagram presence in order to communicate with users and prospective customers, share visual content about our company and respond to comments. We also use statistical analyses to measure our reach and interactions on the platform.
Legal basis
The processing is based on Art. 6(1)(f) GDPR — our legitimate interest lies in public relations and communication with users.
Retention period
The data is stored in accordance with Instagram's provisions.
Recipients of the data
Meta Platforms Ireland Limited.
Operating social media presences - Facebook
Purpose of the processing
Data processing on our Facebook presence takes place in order to communicate with users, share company information and analyse our reach. In doing so we process comments, likes and other interactions in order to improve the user experience and optimise our social media activities.
Legal basis
The processing is based on Art. 6(1)(f) GDPR — our legitimate interest lies in presenting the company and in user interaction.
Retention period
The data is stored in accordance with Facebook's provisions.
Recipients of the data
Meta Platforms Ireland Limited.
Registering for and taking part in webinars
Purpose of the processing
Personal data is processed in the context of registering for and running our webinars. This includes providing access credentials, communication in advance and follow-up after the event. Data is also processed to analyse attendance and to optimise future events.
Legal basis
The processing is based on Art. 6(1)(b) GDPR — processing the data is necessary to perform the contract.
Retention period
Your data is archived for the duration of the event and beyond that for follow-up and analysis, within the statutory retention periods for up to 10 years.
Recipients of the data
Webinar hosting service providers, communication solution providers.
Submitting feedback or ideas
Purpose of the processing
Personal data is processed in order to record and evaluate feedback or submitted ideas provided via the forms we make available, by email or via similar means of communication. This data is used to analyse your comments, to process them further where appropriate and to give you a response.
Legal basis
The processing is based on Art. 6(1)(f) GDPR — our legitimate interest lies in improving our services and products on the basis of user feedback.
Retention period
Your data is stored for the duration of processing your feedback and retained beyond that for internal analysis purposes.
Recipients of the data
Feedback tool providers, IT service providers.
Submitting support requests
Purpose of the processing
Your personal data is processed in order to handle your support requests efficiently and to help you with technical or other matters. We record the information you provide, analyse the request and communicate with you in order to provide solutions. The data may also be used to improve our support service and to better understand common problem cases.
Legal basis
The processing is based on Art. 6(1)(f) GDPR — our legitimate interest lies in providing high-quality support and optimising our services.
Retention period
The data is stored for the duration of processing the request and archived for documentation and analysis of support cases where necessary, and beyond that for follow-up and analysis, within the statutory retention periods for up to 10 years.
Recipients of the data
Support software providers, IT service providers.
Maintaining a talent pool
Purpose of the processing
In the context of this processing activity, personal data is processed in order to keep track of unsuccessful applications and to consider them for future vacancies.
Legal basis for the processing
The legal basis for processing your data is your consent pursuant to Art. 6(1) sentence 1 GDPR in conjunction with Art. 7 GDPR.
Right to withdraw the data protection consent
You have the right to withdraw your consent at any time. Withdrawing consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the point of withdrawal.
Recipients of the data
Communication software providers, work organisation software providers, software providers, work organisation software providers, HR management software providers, online job portals
Retention period
Your personal information is stored for as long as is necessary to fulfil the purposes described here. The data is therefore stored as follows: for the duration of the application procedure, beyond that for evidentiary purposes for up to 6 months, for further evidentiary purposes for up to 4 years, for tax purposes for up to 10 years and for commercial law purposes for up to 10 years.
Your rights
Your rights in relation to personal data
Below you will find information on the data subject rights that applicable data protection law grants you vis-à-vis the controller with regard to the processing of your personal data:
Right of access
The right to request information pursuant to Art. 15 GDPR about the personal data we process about you. In particular, you may request information about the purposes of the processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the envisaged storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data where it was not collected by us, and the existence of automated decision-making including profiling and, where applicable, meaningful information about the details thereof.
Right to rectification
The right to request, pursuant to Art. 16 GDPR, the immediate rectification of inaccurate personal data stored by us or the completion of your personal data.
Right to erasure
The right to request, pursuant to Art. 17 GDPR, the erasure of your personal data stored by us, unless the processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims.
Right to restriction of processing
The right to request, pursuant to Art. 18 GDPR, the restriction of the processing of your personal data where you contest the accuracy of the data, where the processing is unlawful but you oppose erasure, where we no longer need the data but you require it for the establishment, exercise or defence of legal claims, or where you have objected to the processing pursuant to Art. 21 GDPR.
Right to data portability
The right, pursuant to Art. 20 GDPR, to receive the personal data you have provided to us in a structured, commonly used and machine-readable format, or to request its transmission to another controller.
Right to lodge a complaint
The right to lodge a complaint with a supervisory authority pursuant to Art. 77 GDPR. As a rule, you can contact the supervisory authority of the federal state of our registered office stated above or, where applicable, that of your habitual residence or place of work.
Right of withdrawal
The right to withdraw consent given pursuant to Art. 7(3) GDPR: you have the right to withdraw consent to the processing of data at any time with effect for the future. In the event of withdrawal we will erase the data concerned without undue delay, unless further processing can be based on a legal ground that does not require consent. Withdrawing consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the point of withdrawal.
Right to object
Where your personal data is processed by us on the basis of legitimate interests pursuant to Art. 6(1) sentence 1(f) GDPR, you have the right under Art. 21 GDPR to object to the processing of your personal data on grounds relating to your particular situation. Where the objection is directed against the processing of personal data for direct marketing purposes, you have a general right to object without having to state a particular situation.
Right of complaint
You have the right to complain to a data protection supervisory authority about our processing of your personal data. The competent supervisory authority is generally that of the federal state in which our company has its registered office, or that of your habitual residence.
How to exercise your rights
If you would like to exercise your rights or lodge a complaint, please use the controller's email address for this purpose.